Privacy Policy
Racquet Pro (“we,” “us,” “our”) operates RacquetProGear.com. This policy explains what personal information we collect, how we use it, and your rights. By using our website, you agree to this policy.
Who we are
Racquet Pro, 803 E NASA Pkwy #151, Webster, TX 77598, United States. For any privacy question, contact us at Sales@RacquetProGear.com or via our contact page.
Information we collect
- Information you provide: name, billing and shipping address, email, phone number, and order details when you make a purchase or contact us.
- Payment information: processed securely by our payment providers. We do not store full card numbers on our servers.
- Automatically collected: IP address, browser type, device information, pages visited, and similar analytics data collected through cookies and similar technologies.
How we use your information
- To process and ship your orders and provide customer service
- To send order confirmations, shipping updates, and (with your consent) marketing emails
- To improve our website, products and service
- To prevent fraud and meet legal obligations
Cookies
We use cookies to run the site, remember your cart, and understand how visitors use our pages ([e.g. Google Analytics]). You can control cookies through your browser settings. [If you use a cookie-consent banner, describe it here.]
Sharing your information
We do not sell your personal information. We share it only with service providers who help us operate — payment processors, shipping carriers, email and analytics providers — and only as needed to serve you, or where required by law.
Data retention
We keep your information only as long as needed to fulfill the purposes described here, including legal, accounting and reporting requirements.
Your rights
Depending on where you live, you may have the right to access, correct, or delete your personal information, or to opt out of marketing and certain data uses. To exercise these rights, contact us
Children’s privacy
Our site is not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The “last updated” date above reflects the latest version.
See also our Terms & Conditions.